Roles and responsibilities:
Development of Owner Information (vehicle operating instructions) fully compliant with Global Authoring Standards that enables our customers to get the maximum benefit from their vehicle/vehicle features and minimizes the occurrence of DTU (difficult to understand) TGW (things gone wrong).
Authors are required to use both standard Office and custom Ford software applications (training provided) to author content comprising of descriptive text and supporting graphics. Authors will be assigned a number of commodities and will be responsible providing the completed content to support all European vehicle lines in line with communicated timing objectives.
Typical duties include:
Identify new model/feature coverage requirements through forward model research using PDLs (Program Direction Letters) and collaboration with Engineering SMEs (Subject Matter Experts). Create Product Specifications and Variants that are fully compliant with Global conventions to support downstream development, translation and publishing. Author content is clear, consistent and fully compliant with Global Authoring Standards and is in line with communicated timing requirements.
Fluent in English (written and spoken). Appreciation of the Global automotive environment and diversity of consumer needs. Experience in authoring customer-facing instructional information. Knowledge and experience of working with content management systems and xml. Able to develop consistency to strictly defined Global Authoring Standards. Ability to appropriately prioritise tasks and deliver on objectives. Confident communicator able to work well in a team both at a local and global level but equally focused on own commodity assignments. Ford product knowledge. Odyssey*. XMetaL*. Teamcenter*.
* Ford-specific applications. Training will be provided.
What we offer:
- Continuous challenges and great opportunities to grow
- Career opportunities
- Competitive salary
- Shuttle bus service between local train station and the office
Working hours: 40 hours / week
Way of application:
Should you be interested in the above position, please send your English CV to: firstname.lastname@example.org